Privacy policy

Last Updated: 23-08-2025

This Privacy Policy describes how Bottega G. Floral (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, shop, or interact with our website.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

a) Information You Provide

  • Name, billing address, shipping address, email address, and phone number when placing an order.
  • Payment information (credit/debit card, PayPal, or other methods) processed securely by Shopify and our payment providers.
  • Information provided when contacting us (e.g., customer service inquiries, event inquiries).

b) Automatically Collected Information

When you use our Site, we automatically collect:

  • Device information (IP address, browser type, operating system).
  • Usage data (pages viewed, time spent, referring websites).
  • Cookies and similar technologies (see Section 6 below).

c) Information from Third Parties

We may receive information about you from:

  • Shopify (our e-commerce provider).
  • Marketing and advertising platforms (Google, Meta, etc.).
  • Delivery/shipping providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including payment, shipping, and delivery).
  • Communicate with you about orders, inquiries, and promotions.
  • Provide customer service and event coordination.
  • Improve and personalize your shopping experience.
  • Comply with legal and tax obligations.Prevent fraud and secure our Site.

3. Sharing Your Information

We share your personal data with trusted third parties only when necessary:

  • Shopify (our store platform). See Shopify’s Privacy Policy.
  • Payment providers (e.g., Shopify Payments, PayPal, credit card processors).
  • Delivery and logistics partners (for local deliveries, couriers, or shipping).
  • Marketing/advertising services (Google, Facebook, email providers).
  • Legal authorities if required by law.

We never sell or rent your personal information.

4. Data Retention

We keep your personal information only as long as necessary:

  • Orders: retained for legal, tax, and accounting obligations.
  • Marketing data: retained until you unsubscribe.
  • Customer inquiries: retained for service history.

You may request deletion of your data (see Section 7).

5. Security

We use Shopify’s secure servers, SSL encryption, and access controls to protect your personal data. However, no online transmission is 100% secure. You share information at your own risk.

6. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Remember your preferences and cart items.
  • Improve site performance.
  • Measure marketing effectiveness.

You can manage or disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of your data (data portability).
  • Restrict or object to certain processing.

California Residents (CCPA/CPRA)

You have the right to request:

  • The categories and specific pieces of personal information collected.
  • Deletion of personal information (subject to legal exceptions).
  • Opt-out of sale/sharing of personal data.

To exercise your rights, contact us at the email below.

European Union Residents (GDPR)

You have the right to:

  • Request access, correction, or erasure of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with your local supervisory authority.

8. Children’s Privacy

Our Site is not intended for individuals under 13. We do not knowingly collect children’s personal information. If we learn we have, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Effective Date.”

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Bottega G. Floral
11000 Sepulveda Boulevard Suite 4 Mission Hills CA 91345 United States
📧 Email: Bottegafloral@gmail.com